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# Resolve cloud system

Unisphere uses PowerMax Cloud Mobility functionality to enable you to move snapshots off the storage system and on to the cloud.

## Prerequisites

See Roles and associated permissions to determine the user roles that can perform this task.

The cloud system must be in an Unconfigured state to initiate a resolve action on the cloud system.

## About this task

If a cloud system is in an unconfigured state, resolving the cloud system attempts to resolve any missing or invalid configuration steps. Issues can include:

- Array registration errors
- Cloud environment errors
- Cloud providers not synchronized

This procedure explains how to initiate a resolve action on the cloud system.

## Steps

1. Select a storage system.
2. Select System > Cloud.
   The Cloud Mobility Dashboard is displayed.
3. In the Cloud System pane, click the Resolve link.
4. Click OK to confirm the action.